- "Qualified Customer" means a qualified clinician, professional, clinic or institution, which has an agreement with Pearson to use this system for administration, scoring or reporting of certain assessments and complies with Pearson's Terms and Conditions of Sale and Use, Software License, and meets Pearson's Qualifications to Purchase.
- "Pearson" or "We" means NCS Pearson, Inc.
- "Test Administrator" means a Qualified Customer or an individual designated and authorized by the Qualified Customer to coordinate and manage the assessment and scoring process and/or receive assessment test results and reports.
- "Examinee" means an individual who is assigned or administered a clinical assessment by a Test Administrator.
- "You" means a Test Administrator or a Qualified Customer authorized to use this system.
Qualified Customer access to this system is restricted by password to Test Administrators designated and authorized by the Qualified Customer. The Qualified Customer authorizes the level and extent of access provided to each Test Administrator. Examinees assigned to take a clinical assessment through this system may be provided with access to the assigned assessment administration window only by, and under the supervision of, an authorized Test Administrator.
Collection and Use of Personal Information
Test Administrator Personal Information Collected. The Personal Information that We collect, receive or process with respect to a Test Administrator through this system may include: name, phone number, mobile phone number, email address, Pearson qualification level, log-in ID and password.
Examinee Personal Information Collected. The Personal Information that We collect, receive or process with respect to Examinees may include: first name, last name, Examinee ID (as assigned by a Test Administrator), date of birth, gender, race/ethnicity, handedness and home language. In addition, depending upon the particular clinical assessment, a wide range of additional demographic information may be collected, including, but not limited to: clinical history; education history and issues; work and employment status, history and issues; health conditions; medications; employment status; marital status; family information and history; and living arrangements. Through this system, We collect and score the responses to the clinical assessment questions and derive raw scores and test scaled or percentile scores. The Qualified Customer and the Test Administrator assigning and administering tests are responsible to obtain all legally required consents from Examinees and, if applicable, their parents or guardians, for the collection and processing of data through this system.
Aggregation of Non-Personally Identifiable Data. We will never use any personally identifiable information in any manner without Your prior permission. However, We may, request to use non-personally identifiable statistically aggregated data raw test data and other information collected in the testing process for our research, quality control, operations management, security and internal marketing purposes and to enhance, develop or improve tests and testing processes. We will provide you with two (2) options should You and Your client desire to share data with Pearson. When you sign up for Q-global, You will be given the following regarding how you will let Pearson deal with your data:
Should You grant Pearson permission to use Your de-identified examinee data for General Data Research, then You allow Pearson to use de-identified data from your account in validation studies and studies of specific clinical populations. These data will enable us to identify items and subtests with the greatest sensitivity and specificity, and increase our ability to develop shorter and better assessments. You will have the opportunity to choose which examinees' data will be included in the research database.
Should You grant Pearson permission to participated in Specific Data Research, You permit Pearson to contact You each time there is a research study and, if You qualify, You may choose at that time to participate. If you choose to participate, You will receive information about specific research studies when they are being conducted. This data will meet de-identified safe harbor standards under US law, and will be used only for research and test development so that future versions of the assessment will have enhanced clinical utility. In the event that You have existing examinee data for the Test(s) on other Pearson platforms, Q-global may permit You to migrate Your data from other Pearson platforms to Q-global. If this migration is permitted by Q- global and elected by You, You agree that You are responsible for complying with Pearson's migration protocol and ensuring Your data's correctness before and after migration.
Protection of Personal Information
We take reasonable precautions and employ reasonable security safeguards to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration or destruction. These precautions include physical security, administrative safeguards and encryption. Test Administrators are responsible for safeguarding their user identification and passwords, and to change passwords periodically. In the event a Test Administrator becomes aware of a possible compromise of a password, the Test Administrator is responsible to change the password immediately.
Test Administrators and Qualified Customer are responsible for security of all copies of test results, data and reports printed on paper or downloaded to their computer systems. Test Administrators and Qualified Customer are urged to employ encryption and other security measures to protect computer systems used to store any test results and reports prepared through this system.
Information Access and Correction
Test answers are not subject to change by anyone after the test report has been generated. Through this system, an authorized Test Administrator has the capability to access and correct Personal Information otherwise collected through this system.
Retention of Information
Through this system, the Qualified Customer can establish the time period parameters for retaining Examinee test data and Examinee Personal Information on this system. The Qualified Customer has the flexibility to archive or export Examinee test data and Examinee Personal Information at any time.
Information Received from Internet Service Providers
This system receives information that is automatically generated by a user's Internet service provider (ISP). This information may include the IP address (a number automatically assigned to a computer by the ISP), the associated URLs, domain types, the browser type used to access our system, the country, state and telephone area code, the location of the ISP's servers, the pages of our system that the user views, any search terms entered on this system, and the user's website address and email address. This information may be collected for system administration purposes, to gather broad demographic information and to monitor the level of activity on the system. NCS Pearson does not link IP addresses to personally identifiable information; however, We reserve the right to link IP addresses and other information supplied by the ISP to personally identifiable information in order to protect the integrity of our system and for security purposes.
Transmission of Information
Data collected and received by us in connection with the delivery of assessments may be transmitted to the United States, Canada and other countries. The computer servers for this system are currently based in Canada. The Internet is a global environment. By using this system and sending information to us electronically, You consent to transborder and international transmission of any Personal Information collected or processed through this system.
Links to Other Sites
Resolution of Concerns and Issues: How to Contact Us
Effective Date: March 10, 2016